Conflict Resolution Basics

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Conflict Resolution Basics

Categories: Basic
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About Course

This course has been prepared from the book ‘Conflict Resolution: The Best Book to Learn Practical Conflict Resolution and Prevention Strategies.‘

Conflict Resolution Book

Conflict is a normal part of life — but most people were never taught how to handle it. In this free course, you’ll learn the essential conflict resolution skills that help you stay calm, communicate clearly, and resolve disagreements respectfully.

This course has been prepared from the book 

This beginner-friendly course gives you:

  • Simple step-by-step strategies

  • Real-life examples

  • Practical scripts

  • Techniques you can use right away

  • Tools for personal, family, relationship, and workplace conflicts

Whether you want to reduce arguments, improve communication, or build healthier relationships, this course will give you a strong foundation.

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What Will You Learn?

  • How to understand the root causes of conflict
  • How to recognize healthy vs. unhealthy conflict patterns
  • How to identify your default conflict style
  • How to communicate clearly without blaming
  • How to stay calm during emotional conversations
  • How to listen in a way that reduces defensiveness
  • How to ask questions that create understanding
  • How to express your needs confidently and respectfully
  • How to end difficult conversations safely
  • How to handle conflict in relationships, family, and workplace situations

Course Content

MODULE 1 — Understanding Conflict

MODULE 2 — Know Your Conflict Style

MODULE 3 — Staying Calm During Conflict

MODULE 4 — Listening So People Feel Heard

MODULE 5 — Communicating Without Blaming

Final Assessment

Student Ratings & Reviews

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Nuruzzaman_Faruqui
5 months ago
Very good!